As an industry, healthcare differs from most in that providers have a direct impact on a patient’s health. Healthcare organizations take on this responsibility as they strive to improve patient outcomes. However, patient care is not delivered in a vacuum. Healthcare is still a business, and a health system’s leadership must consider business outcomes as well. Luckily, working toward one objective doesn’t mean the other has to fall by the wayside.
In 2008, the Institute for Healthcare Improvement developed a framework called the Triple Aim. The IHI intended for healthcare organizations to…
Quintuple Aim: What Is It, and How Can Technology Help Achieve It?
